Service Portfolio
Digital Marketing Solutions for SME
The progressive team of our web design agency will support you in digitally transforming your customer experience, strengthening your innovation potential and digitising your business processes. Together we will analyse your current situation and find out how you can digitise your existing structures and resources in order to derive maximum and sustainable benefit from them.
Matter Media’s Services are fitted to especially meet the needs of SME. Find out how we can boost the growth of your online business.
Digitalisation Strategy Consulting Services
Identity & Web Presence Services
Visibility & Communications Services
Agile Project Management Services
Design Thinking Adaptation
By introducing the Design Thinking technique to our clients, the ingrained thought patterns are overcome in favor of an innovative problem-solving process. Once we understand the problem from the customer's perspective, we explore a wide range of possible solutions and carry out prototyping and testing.
Industry Consulting
Our industry consulting service means that we pay special attention to the respective field of activity of your company when advising and implementing discussed strategies. For this purpose, we consult our inhouse industry experts who know exactly which measures can maximise your turnover.
Omni-Channel Strategy
Creating an omni-channel strategy enables your company to offer a fully-integrated shopping experience to your customers that seamlessly interlinks brick-and-mortar and web and mobile sales. This service results in a clear picture of what your customers expect from you in terms of sales, fulfillment, and operations, and defines metrics and indicators that help you to align your company’s efforts to increase customer loyalty and satisfaction.
Business Process Optimisation
Process optimisation is a practice that aims to streamline operations within a business process, maximizing resource use and improving overall output.
Corporate Identity Design
We design your corporate identity, which encompasses the visual and linguistic staging of your company and brand and visualises and communicates its strategy, identity and values. During the creative process, we ensure that your company stands out from the competition and that all design elements - brand name, logo, claim, colours, shapes, fonts, images and tonality - create a recognisable and consistent brand experience.
Website & App Creation
Websites and apps are essential in the digital age, serving as platforms that facilitate interaction with your customers and, in some cases, are even a necessity for the adoption of digital business models. Our development team is always up to date with web and mobile application technologies and is able to deliver solutions that are budget-friendly and easy to maintain, up to fully customised solutions that meet the highest demands of your customers.
Graphic Design & Animation
Appealing 2D and 3D graphics and animation catch your target audiences’ eye and empower your digital platform to tell great stories, simplify your message, and inspire your audience. In order to enhance your media material (or create new material), we work with professional graphic designers, 3D modellers and image editors who can implement your design strategies with confidence and style.
Online Shop Creation
By enriching your website and app with e-commerce solutions products and services can be effortlessly sold on the web while your offer may even be of digital nature as well. Our Onlineshops can either be implemented as standalone solution including tools for data analysis and shipping, or entirely build on top 3rd party customer relationship management software from leading sales solutions providers such as Salesforce and MS Dynamics for Sales.
CX Journey Enhancement
By mapping the Customer Experience Journey we create common understanding for your organization of how your customers interact during the various stages of the service lifecycle. This approach leads to a coherent and tangible brand message, and in turn to an emotional customer engagement with your brand.
Content Creation
Creating high-quality content in the form of text, images, infographics and other media for the company's web presence and social media channels that is of value to your target audience contributes significantly to your brand recognition. We make sure that your content feels natural, organic and is, in the best case, so relevant to your audience that they return to your web presence frequently for new content.
Social Media Ad Campaigning
Advertising campaigns that span across your various social media accounts provide audiences with direct feedback channels and reward customers for engaging with your brand. We manage our clients’ social media content with the objective of measurable and sustainable growth of the customer base whether through planning and execution of organic or paid ad campaigns.
Search Engine Optimization
Search Engine Optimization (SEO) refers to helping search engines such as Google to understand and therefore better rank page content in their search results. We apply multiple enhancements to the platform’s mechanics and contents that, taken in entirety, have a noticeable effect on your website’s user experience and overall performance in search results.
Lean Startup Practice
We work with the Lean Startup method, preferring iterative design to traditional "big design up front" development and customer feedback to intuition. In this way, we also enable our clients to find effective solutions with minimal risk, and deliver a MVP in the shortest possible time.
Scrum Practice
Scrum, probably the best-known agile method, leads to high efficiency in the project delivery process in our teams. When we introduce Scrum to our clients, they immediately benefit from the transparency in communication, shared project responsibility and the strong focus on continuous value creation.
Agile Methodologies Tailoring
Agile Methodologies offer innovative and efficient ways of delivering value. However, standalone and in its purest version the use of a methodology may not always meet your needs exactly. We select fitting agile methodologies and make them your own by customizing or tweaking it to meet the needs of your team.
PM Performance Assessment
We conduct reviews to ensure an optimised pm performance of our clients’ project work. For this purpose, we measure work progress against the project baseline using various tools and methods. According to the findings we define reorganisation measures that bring your teams back on track quickly and sustainably.
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About Matter Media
We are Matter Media – a professional provider of websites and smartphone apps specifically designed to meet the needs and requirements of German and Austrian SMEs.
Our services include the creation of target group-oriented websites and apps. We provide conceptual consulting, technical implementation and long-term strategic, content and technical support of websites. Our clients are companies of all industries and sizes.
Contact Us
info@mattermedia-ops.eu
+49 152 0719 5343
MON - SAT: 8:00 - 19:00
Moritzstraße 14, 42117 Wuppertal, Germany